Privacy Policy

Effective Date: October 21, 2025

Note: This is a translation of the original German version of our Privacy Policy. In the event of any discrepancies or interpretive differences between this translation and the German version, the German version shall prevail.

ceed digital innovation GmbH ("ceed", "we") operates digital services, including the website https://www.augedo.com as well as various web applications (https://app.augedo.com, https://insights.augedo.com, https://impact.online, https://agents.augedo.com).

The protection of your personal data is of particular importance to us. We inform you below about the type, scope and purpose of the processing of personal data within our digital services and about your rights under the GDPR.

1. Data Controller

ceed digital innovation GmbH
Martinstraße 25/4, 3400 Klosterneuburg, Austria
Email: privacy@augedo.com

2. General Purposes and Legal Bases

We process personal data to:

  • provide our website and web apps,
  • process usage requests and support inquiries,
  • manage user accounts,
  • further develop our offerings and content.

Data processing is based on:

  • Art. 6(1)(b) GDPR (contract fulfillment),
  • Art. 6(1)(f) GDPR (legitimate interest in providing and optimizing digital services),
  • § 96(3) TKG (Austrian Telecommunications Act).

3. Use of AI Systems (Anthropic, OpenAI, Fal.ai)

For automated text, code and image generation, we use AI services from the following providers:

Provider Purpose Location Privacy Policy
Anthropic PBC ("Claude") Text and code generation, semantic analysis San Francisco, USA anthropic.com/legal/privacy
OpenAI LLC ("GPT", "DALL·E") Text, code and image generation San Francisco, USA openai.com/privacy
Fal.ai, Inc. AI-based image generation USA fal.ai/privacy

Purpose and Data Processing

  • These systems process the texts, prompts or evaluation criteria you enter in order to generate content or make suggestions.
  • We have organizationally and contractually stipulated that no personal data should be transmitted.
  • Since it cannot be completely ruled out technically that users may provide personal information, the processing of such data is based on Art. 6(1)(f) GDPR (legitimate interest in innovative service design).

Third Country Transfer

  • The providers process data in the USA.
  • The transfer is based on the EU-US Data Privacy Framework and additionally on standard contractual clauses according to Art. 46 GDPR.

Storage Duration

  • Anthropic stores data depending on the usage type for up to 30 days.
  • For OpenAI and Fal.ai, storage only occurs as long as it is necessary for generating the content.
  • We only store your inputs or results in anonymized form.

4. Data Storage

  • Personal data is only retained for as long as it is necessary to fulfill the respective purposes or as required by legal retention periods.
  • Anonymized content and usage data may be stored permanently for statistical purposes.

5. Recipients and Data Processors

We work with external partners who support us in providing our services:

Provider Purpose Location / Data Processing
Amazon Web Services (AWS) Cloud hosting and infrastructure AWS EMEA SARL, Luxembourg (data processing in Ireland)
PostHog Inc. Usage analysis and error diagnosis Frankfurt (EU) / USA

All partners are contractually obligated to comply with GDPR requirements.

6. Your Rights

You have the right to:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object (Art. 21 GDPR)

Please direct inquiries to privacy@augedo.com.

You also have the right to lodge a complaint with the Austrian data protection authority.

7. Data Security

We employ technical and organizational measures to protect your data from loss, manipulation or unauthorized access, including:

  • Encryption (HTTPS, TLS),
  • Access restrictions and role management,
  • Two-factor authentication for administrative access,
  • Regular security audits.

Our security measures are continuously adapted to the state of the art.

8. Changes

We reserve the right to amend this privacy policy if necessary, for example due to changes in legal requirements or technical developments.

The current version is always available at https://www.augedo.com/privacy.

This privacy policy was last updated on October 21, 2025.